Menu

We'll be back online on the 1st December 2023 for our last sale of the year.

FAQ

Where can I buy some of the products you had at your Colombo Street store but aren't available on your online store?

The world-famous LifeSocks everyone loves!! Click here to shop direct at New Zealand Sock Company in Ashburton, New Zealand.

Lothlorian Possum/Merino Gloves, ponchos, and other accessories.  Click here to shop the full range at Lothlorian Knitwear in Auckland, New Zealand.

The full Windermere Mohair and Alpaca range. Click here to shop directly at Masterweave Textiles in Masterton, New Zealand.

Felted Wool Soaps. Click here to shop direct at Bruntwood Lane, in Tauranga, New Zealand

What is Mohair? 

Mohair is an incredible natural fibre from Angora goats. All the Mohair in the products we sell come from Angora goats who live right here in New Zealand. For more information on this incredible fibre and the other natural fibres we have in store please click here.  If you want to find out more about our retail approach to ensuring we are selling only ethically sourced fibre please click here.

Where are your products made?

All our products are made right here in New Zealand, we don't sell anything manufactured overseas. For more information about our New Zealand-made commitment, please click here.  

How soon can you dispatch my Mohair or Alpaca throw order?

If it is showing in stock on our website, then we can dispatch straight away, and then, depending on where you live, delivery time will be 1-3 working days.  If you need something urgently, please email us at info@themohairstore.co.nz and we will prioritise it.  For more information on our dispatch and shipping process, please click here.

Do you gift wrap or write personalised notes?

We aim for minimal packaging as that reflects our environmental responsibility as a retailer. For our Mohair & Alpaca throws, we do have a cardboard gift box made here in New Zealand, so if you would like one of these boxes please write this in the notes section of your order. We can also handwrite any note you would like included. 

 

MORE FAQ

Our NZ Made Commitment

Fibre and Materials

Ethics and Sustainability

Product Care

Shipping

Exchange and Refund Policy

Gift Wrapping and Gift Vouchers

 

 

 

The Mohair Store (previously at 140 Colombo St)
P O Box 39 018
Christchurch
Canterbury 8545
New Zealand