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We'll be back online on the 1st December 2023 for our last sale of the year.

Shipping

ONLINE ORDERS WITHIN NEW ZEALAND

How will my order be delivered within New Zealand?

All orders are sent with Castle Parcels who offer a fast and reliable service within New Zealand. They have a wonderful tracking system so we always know where our parcels are.  Once your order is processed, you will receive an automated email with your tracking number. All packages within New Zealand are sent with the requirement for a signature on delivery. If you find it more convenient for courier items to be left in the mailbox, you can specify that a signature is not required. 

Please use a physical address, as Castle Parcels can not deliver to a PO Box.

How soon will my order arrive?

All orders are dispatched between 1-3 days, our courier collects on a Tuesday and a Thursday. 

Once your order is with our courier, you can expect an overnight delivery for any South Island addresses or a 2-day delivery for North Island,  Please allow an extra day or two for all rural delivery addresses.

ONLINE ORDERS TO AUSTRALIA

We use NZ Post for all our deliveries to Australia.  Our aim is to dispatch all your orders within 1-3 working days and shipping will take 2-6 days (depending on your location in Australia).

 

INTERNATIONAL ONLINE ORDERS 

Due to rising costs and delays, we now only send within New Zealand and to Australia.

The Mohair Store (previously at 140 Colombo St)
P O Box 39 018
Christchurch
Canterbury 8545
New Zealand